Shipping Policy
RoboTech Wave Shipping Policy
Thank you for choosing RoboTech Wave, your go-to destination for cutting-edge tech and robotics solutions. We prioritize fast and secure delivery for every order. Below is a breakdown of our shipping process:
Shipping Costs
We offer free shipping on all orders within the United States.
Order Cut-Off Time
Orders placed by 6:00 PM EST (Monday–Friday) will be processed the same business day.
Order Processing Time
We strive to prepare and process your order within 1-2 business days to ensure quick dispatch.
Transit Time
Once shipped, your order should arrive within 4-7 business days.
Shipping Methods
We work with trusted third-party carriers to handle deliveries. For larger shipments requiring freight services, our team will reach out to coordinate a curbside delivery. Please provide a valid phone number at checkout to assist with smooth delivery arrangements.
Order Confirmation & Tracking
After placing your order, you’ll receive a confirmation email verifying your purchase and payment details. Once your package ships, we will send a tracking number and link so you can monitor its status.
Address Modifications
If you need to update your shipping address, please contact us within 24 hours of placing your order to ensure the correct details are applied.
Order Cancellations
• Orders can be canceled for a full refund if requested before shipment.
• If your order has already been dispatched, please refer to our refund policy for guidance.
Damaged or Incorrect Items
Upon delivery, please inspect your package carefully. If you receive a damaged, defective, or incorrect item, reach out to us immediately, and we’ll arrange a return and resolve the issue promptly.
Need Assistance?
For any inquiries or support, our customer service team is here to help.
Contact Us:
Company Name: RoboTech Wave
Phone: (442) 221 9746
Email: support@robotechwave.com
Address: (254 Chapman Rd, Ste 208 #21997, Newark, Delaware 19702 US)